Privacy Policy
Last updated: 2026-05-04
TimbrCraft LLC ("TimbrCraft," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you use timbrcraft.shop, how we use it, and what choices you have.
Information We Collect
Information you give us
When you submit our contact, quote, or shipping forms, we collect the information you provide directly — typically your name, email address, phone number (if you choose to share it), delivery address (for shipping estimates), and any details you include about the project.
Information collected automatically
When you visit our site, we automatically collect basic technical information through Google Analytics 4, including your IP address (anonymized), browser type, device type, pages visited, time spent on each page, and how you arrived at our site. This data helps us understand how visitors use the site so we can improve it.
How We Use Your Information
- To respond to your inquiries and provide quotes
- To process and fulfill orders for custom shed builds
- To coordinate delivery of finished structures
- To improve the website and our customer experience
- To comply with legal obligations
How We Share Your Information
We do not sell, rent, or trade your personal information. We share information only in these limited circumstances:
- Service providers — Google Analytics processes anonymized usage data on our behalf. Form submissions are stored on our hosting provider's servers.
- Legal requirements — if required by law, court order, or to protect our rights or others' safety.
- Business transfers — if TimbrCraft LLC is acquired or merged, customer data may transfer as part of that transaction.
Cookies & Tracking
We use a small number of cookies, primarily for Google Analytics. You can disable cookies in your browser settings, though doing so may affect site functionality. We do not use cookies for advertising or cross-site tracking.
Your Rights
You have the right to:
- Request a copy of the personal information we hold about you
- Ask us to correct inaccurate information
- Ask us to delete your information (subject to legal retention requirements)
- Opt out of analytics tracking by enabling "Do Not Track" or similar browser settings
To exercise any of these rights, email hello@timbrcraft.shop.
Data Retention
We retain customer information for as long as needed to provide service, complete custom build orders, comply with tax and warranty obligations, and resolve disputes. Inquiries that do not result in an order are typically retained for up to 24 months and then deleted.
Children's Privacy
Our website is not directed to children under 13. We do not knowingly collect information from children. If you believe a child has submitted information, please contact us and we will delete it promptly.
Changes to This Policy
We may update this Privacy Policy from time to time. The "last updated" date at the top of this page will reflect any changes. Material changes will be flagged on the homepage.
Contact Us
Questions about this Privacy Policy? Email hello@timbrcraft.shop.